Skilled nursing facilities fill a vital role in caring for medically vulnerable patients. However, there are many facilities that struggle to provide high-quality care. Tracking these quality measures can help you assess and improve the care provided in a nursing facility.
This is one of the most important areas when it comes to assessing the quality of care at a skilled nursing facility. All patients deserve to be in a safe and supported environment. A few measures of patient safety include passing fire and building inspections, reduction in the number of patients with neglect-related conditions, such as bed sores and urinary tract infections.
Timeliness of Care
Receiving care quickly can drastically improve outcomes. Timeliness of vaccines in relation to flu and pneumonia seasons and response time after calling a nurse are excellent indicators of these measures.
Patient Quality of Life
Many nursing home patients experience a declining quality of life. This may be the result of neglect from an overworked staff, an inability to communicate with others, or something else. The number of patients staying in bed for the majority of the time or experiencing depression or anxiety can be an indicator of the quality of life. Reports from family members and residents on care practices are also helpful.
Understanding how to measure care quality is just a starting point. Management and staff must then take concrete action toward improving quality measures to ensure the long-term health of residents and the facility.